UI/UX Designer
Jakarta Utara
Role Summary
UI/UX Designer responsible for designing an integrated digital ecosystem supporting internal operations, staff workflows, and customer-facing systems.
Key Responsibilities
- Conducted user research across multiple roles: cashier, waiter, internal staff, product owner, and customers
- Designed and maintained a scalable Design System to ensure visual consistency and accelerate development
- Documented design components and guidelines to support developer implementation
- Applied an end-to-end design process: research, wireframing, prototyping, user flows, and usability testing
- Collaborated closely with developers and system analysts throughout the product lifecycle
Key Systems Designed
- Internal operational dashboard
- Internal analytics and reporting system
- Request management platform
- Company profile website
- POS system for cashier operations
- Mobile Order Technology (MOT) mini POS for waiters
- Web-based customer ordering system
- Reservation management system
